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A Vacant Space Management rating audit is a unique service that delivers refunds through forensic analysis of historic rates liabilities.

We examine rates liabilities going back as far as 1990 and look for errors that have gone undetected, such as the examples below:

  • Incorrect application of transitional relief
  • Transitional certificates not being issued
  • Material change of circumstance allowances not applied
  • Failure to apply different reliefs
  • Rateable Value reductions not implemented
  • Unenforceable backdated rates bills.

The key features of a Vacant Space Management rating audit are:

  • No fees are charged unless a rebate is secured
  • We obtain a return on savings on average between 6 to 8 weeks
  • Unlike an appeal, which can only be lodged on the current rating list, we can audit and claim a refund as far back as 1990
  • No conflict of interest with clients’ retained rating agent, as a forensic audit sits alongside the conventional rating appeal process
  • A dedicated auditor will manage your case from start to finish
  • Vacant Space Management carry out all the investigation and council negotiations with minimal input from the client.

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